Refund Policy

We accept returns within 14 days of delivery, provided:

• The item is unused
• The candle has not been burned
• The product is in original packaging

We cannot accept returns for:

• Used or burned candles
• Clearance or final sale items
• Custom or personalized orders
• Gift cards

If your candle arrives damaged:

• Contact us within 48 hours of delivery
• Provide photos of the product and packaging
• We will offer a replacement or refund

Once approved:

• Refunds are issued to the original payment method
• Processing may take 5–10 business days

Shipping fees are non-refundable unless the return is due to our error.

We currently do not offer direct exchanges.
Please return the original item and place a new order.